Production Operations Engineer

Alexandria, VA - Infrastructure Full-time
RII develops cutting-edge software for the government and military. We use agile development practices and user-centered design to create innovative software solutions for complex real-world problems. We're breaking through the big, slow status quo with transformative technology that fundamentally changes and improves the world.
We’re looking for an innovative ProdOps Engineer to join our new Cyber Situational Understanding program team to meet customer and business work objectives. This position will work out of RII’s headquarters in Alexandria VA.
  • System administration of development, test and production systems   
  • Implementing and utilizing our monitoring, alerting, and response system capabilities while keeping current with industry and new solutions that may integrate with program systems
  • Capturing, analyzing, and utilizing an effective system of software and user performance metrics, data capture, and management
  • Implementing log capture and utilizing data from system logs for servers and clients for our systems
  • Monitoring and analyzing system metrics, including (WOW, YOY) trend capture
  • Utilizing security management capabilities.  Monitoring and maintaining awareness of  user access logging, privilege management among the DEV and Production environments, and help ensure a secure and DoD compliant service and system architecture.
  • Implementing and utilizing production change and compliance management systems covering hardware life cycle, system updates, software and security patching, and technology roadmaps.
  • Implementing and maintaining an effective rhythm for updates and progress reporting, as well as awareness of industry best practices.
  • Maintaining a suite of standard operating procedures (SOPs) to support production operations appropriate to existing or anticipated failure modes that expertly document responses to system failure issues.  Build failure triggers and pre-create responses where possible.  This includes critical back-up and restore mechanisms.
  • Supporting multiple development and production sites in the DC area which will include local travel
  • Configuring and maintaining user account management interfaces and system supports including direct customer interface
  • Maintaining, troubleshooting, and configuring cloud computing and big data environments based on many open source and commercial products
  • Supporting the DevOps environment of cutting edge military and national defense related applications
  • Supporting production environments at various locations across the globe
  • 3+ year’s experience with Linux (CentOS or Red Hat or Ubuntu) system administration to Scripting in a production environment
  • Conducted system performance and file integrity monitoring
  • Managed user issue identification, reporting, tracking and feedback functions
  • Escalated user issues based on trends or alerts
  • Conducted vulnerability scanning, mitigation, and reporting functions
  • Scripting experience (Puppet, Ansible, Bash, Python, Ruby)
  • Information Security experience and certifications (NIDS, HIDS, Auditing, Incident Response)
  • Run Time Configuration Management experience (Puppet & Ansible)
  • Strong knowledge of the installation, configuration, and maintenance cloud computing and big data infrastructure to include Hadoop, Accumulo, Search and Index tools like Elasticsearch
  • Understand web application infrastructures (Wildfly, Apache, Spring products)
  • Familiarity with maintaining configuration management of Puppet scripts in the supported environments
  • Experience with VMWARE 6.0 and later
  • Experience with configuration of direct attached and storage area network units
  • Experience with Agile methodologies and Atlassian products
  • Experience with Cloudera Big Data Products, Accumulo and Apache HTTPD
  • Supported plans for security and cyber attack mitigation

  • This position requires an active US TS/ SCI security clearance.  
    Research Innovations, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.